What Do We Do?
Everything

We could tell you how all of the team here at Guesti have travelled the globe and have been guests many times over and that we know exactly what guests want, but many other management companies have a similar story.

The main difference is not what we do but how we do it. There are a million and one ways things can go wrong and it takes clever systems and procedures to ensure all bases are covered, always.

Having a background in Mechanical Engineering and Software Engineering our Company Founder/Director has created a heavily systems focused and technology driven backend. The flow on effect of this is that our business and ultimately the management of your home runs like a well-oiled machine.

So although from the outside there may not appear to be large differences between companies, it’s whats on the inside that counts!

There are many competitors out there but rest assured none of them run their operations as smoothly, precisely and hassle-free as we do. With Guesti you will enjoy a truly hassle free hosting experience.

Our Clients


Our clients don’t lift a finger when it comes to managing there Airbnb property, Guesti takes care of everything. The Guesti team is made up of young property investors who understand the frustrations with the conventional property management industry. As such, we have created a completely passive Airbnb property management service which gives our clients effortless high yields.

Your Guests


We are professionals in hospitality management and this will reflect in your listing. It is so important that your listing appear professionally managed as this creates trust from your guests. Guests experience an extremely valuable resort like stay in Guesti managed properties. We really go the extra mile to add value to your guests’ stay. Going the extra mile means your listing gets consistent 5-star reviews and increases the perceived value, making high nightly rates all too common.

Frequently Asked Questions


I'm currently managing my own listing. Can you take it over?

Of course! Contact us via the online form, call us or send an email to info@guesti.com.au and we will get you up and running in no time, Hassle Free!

 

Do you have a minimum service period?

We aim to deliver only the highest standard of service. To do this, we invest heavily in each and every one of our clients. This investment makes it not viable for us to offer our services for less than 2 months. If 2 or more months suits you fill out our on-line form and get started today!

 

Do you offer your services Australia wide?

Currently we offer our services in Brisbane, the Sunshine Coast and the Gold Coast.

 

I have never listed on Airbnb, can you get me online and hosting?

Absolutely, Contact us via the online form, call us or send an email to hello@guesti.com.au and we will get you up and running in no time, with no hassle!

 

I have an empty apartment, do you offer design services or can you furnish it for me?

Yes we do! Guesti will supply and deliver everything you need to get up and running, We have in-house interior designers that will tailor make a package just for you, simply contact us or email info@guesti.com.au and we will put someone in touch with you.

 

Is Guesti insured should guests damage my property or if things are missing?

Insurance for damaged and stolen property is covered by Airbnb’s Host Protection Insurance, which will cover up to $1,000,000 AUD for any damage or stolen items caused by a guest.

 

Does Guesti provide 24/7 service?

For sure! Host response time to guest enquiries greatly affects your listing’s ranking. We guarantee to respond to all enquiries within 1 hour (usually more like a few minutes) no matter what time of day or night. Furthermore we understand that life happens! If your guest needs help at 2am we are always just a phone call away.

Can you communicate with guests under my name?

If you would like us to respond in your name, that is possible. However, our default (and what most of our customers request) is to open up guest communication by introducing ourselves under our own names and then indicating that we help you (the host) with your Airbnb. We find that if guests know you have a dedicated support team, they feel free to get in touch with questions or concerns at any time.

 

Can I use Guesti if I rent the property?

As far as ownership specifications, Guesti operates within Airbnb terms and conditions. On this topic, Airbnb invites anyone and everyone to list all types of properties. This applies to renters, too, as far as using Airbnb, but it may be a good idea to review your contract or double check with your landlord that it’s okay to accept Airbnb guests.

 

My property is listed on other sites besides Airbnb. Can Guesti prevent double bookings?

Yes! Many of our customers list their properties on multiple platforms, so this is no problem at all.

 

I’m going overseas and need to be totally Hassle Free. Are there any things that I will need to do?

At Guesti, we pride ourselves in giving hosts a truly Hassle Free experience, so whether you need a new kettle or the gutter cleaned, we will arrange it for you! The only thing we ask, is that you don’t worry about a thing and enjoy your time away!

 

Will Guesti increase the amount of money I earn from my listing?

Yes we will. In some instances we increase rental returns by up to 40% through our optimisation services.

 

What’s involved in your optimisation services?

There are two main goals for optimisation:

  1. Getting the highest price for your nightly rate: We use specialised software that tracks the ACTUAL peaks and troughs of supply and demand for properties just like yours in your area, so we know when to raise the price and when to drop the price. When setting your prices (reviewed daily) we also factor in day of the week, time of year, local events and your own availability.

  2. To optimise the amount of views your listing receives: Some of the methods we employ to ensure high search optimisation are; conducting daily price changes, constant calendar updates, we ensure all guest enquiries are answered within 60 min, maximise your page likes and support instant book.

Interested?
Let's Talk

Do you want to learn more about our services, our pricing and how our team can work with you? Contact us and lets see how we can help you.